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Story of the Month
"The night before my school field trip to Florida my Mom went crazy labeling everything.
I didn't know what she was doing because I never lose anything. Sure enough, I left
my iPOD in the seat pocket on the airplane. When I got to my hotel room and realized
it I felt so stupid .... I didn't know what to say to my Mom, so I didn't tell her
anything. When I got back at the end of the trip she asked me if I lost anything,
I said no ..... she held up my iPOD and I was astounded and relieved. It was a load
off my mind. I asked her how she got it and she said StuffBak got it back. I'm just
glad to have it back now." Chris, High School Student
iPhone lost while shopping
"Over the long holiday weekend, I lost my iPhone while shopping. I was frantic knowing that
it would put me out of touch with my kids and my office until I could have it replaced, which
could take several days over a holiday weekend. Less than one hour later I received a call that
it had been found at my local market. They called StuffBak and I had it back, safe and sound
within a couple of hours. What a relief! I tell everone about StuffBak and give your labels as
gifts to friends – I just wish your service could keep me from constantly losing my glasses." Tammy A.,
A grateful customer -
www.itsonlynaturalgifts.com
Digital camera found at softball tournament
“I didn’t even know it was missing. When I got the call from StuffBak, I had to go look at the
shelf the camera was supposed to be on to determine I didn’t have it. The finder told me that
he had been advertising the found camera on a large softball chat board but never heard from anyone.
After a week of no response, he checked the camera and bag more completely and found the StuffBak
label. He called StuffBak, they called me, and I called him … 30 minutes from 1st call to last!
My camera and equipment would have been gone for good. By the time I realized it was gone it would
probably have been several more weeks, and would have been impossible to track it down. Thanks!”
Steve DePuy, Boulder, CO
Sales keep moving when PocketPC is recovered
“We are in the rollout phase of a new field system for our sales team that runs on Pocket PCs.
Not only is the equipment expensive but also our investment in the software and training of the
individuals is substantial. We had just finished training our first team and had equipped their
PocketPCs with the StuffBak labels that came with our Dell Axims. During our training we had
stressed the importance of not losing the units. On the very first day in the field, one of our
salespeople left his handheld in a grocery store. Within minutes, we received a call from a StuffBak
representative, who quickly and efficiently gave us the info. Our salesperson was able to go back to
the store and continue that day’s sales. The $14.95 recovery fee was the best investment ever. Not
only did we save the cost of the >$600 piece of equipment, but we were able to maintain that day’s
sales information. Additionally, we had a great story to share during the rest of the training.
Thank you StuffBak!” David Palmer, RC Bottling
Family gift recovered
“I experienced a nightmare that was turned into a dream-come-true. I purchased my StuffBak tags and
affixed them to my new digital camera. I had never lost anything of value and didn’t anticipate that
something might happen. Later that month, I had dinner with a client and left the camera on the table,
and traveled for nearly one hour before I realized I had left the camera behind. I was devastated, a
$550 camera was lost and I had to face my family who had purchased it as a birthday present. Tears
came to my eyes when I had to admit my absent-mindedness. Days went by and then a call came from
StuffBak; they told me someone had my camera and wanted to return it. The experience went beyond
just recovering my camera; it was an incredible feeling that there are thoughtful people out there
and meaningful services that enable great things to happen. I now have applied StuffBak labels to
all my important belongings including computers, guitars, briefcases and cell phones.”
Bob Kovacevich, Casselberry, FL
Traveling executive recovers PDA
“Corrections Corporation of America (CCA) recognized that our portable assets were vulnerable to
loss and recently adopted StuffBak’s loss protection service. Within one month of labeling our
cell phones and other mobile devices, one of our company’s traveling executives lost his PDA. It
was a pleasure to watch the process work as the PDA was recovered and promptly returned by StuffBak.
A week later, a different employee lost a Blackberry without a StuffBak label, and we've never found it.
Someone may have found the Blackberry, and has no idea how to return it. StuffBak’s loss recovery
service really works.” Regards, Stewart Evers, CCA
Christmas Eve in D.C.
"It was Christmas Eve, and like most people, my thoughts were on family, friends and
Christmas cheer, and faced with such distraction, I left my backpack in a Washington,
DC taxi. What was the cab number? The cab company? I didn't know, but I did know that
my backpack, which I use as my briefcase, contained everything--a cell phone, checkbook,
PDA and more! Only two days earlier, I put a StuffBak tag on my backpack thinking that
it was a good idea, but never imagining that I would need the service so soon. Three
hours after I reported my loss on the StuffBak website, a customer service rep called
me and I was quickly reunited with my backpack and its contents. Wow! I am now a StuffBak
believer, and everything I own and carry will soon have a StuffBak label. If I do have another
loss, I'm glad you are there to help out." Scott M., Silver Spring, MD
A vote for honesty
I just wanted to say “Yes! People are honest!” I left my keys on a counter at a store; a man
picked them up, saw the StuffBak tag and called. In no time the StuffBak staff contacted me and
I got them back. The key ring had several very important things on it. I thank StuffBak and the
man who was honest, too!” Respectfully yours, Kenneth Hudson, Newnan, GA
Peace of mind
“I think StuffBak is a great idea. I carry three valuable things with me at all times: my keys,
my PDA/phone and my wallet. If I lost any of these things, it would be a huge hassle to replace
them. I'm most anxious when I travel -- especially with the new regulations -- because they come
out of my pockets and go through airport scanners and metal detectors. I just put StuffBak labels
on all of them, and now I can rest easier! Thanks so much.” D Cuvato, Edison, NJ
Recovered PocketPC makes trip perfect
"I lose everything. So when I got a replacement on a Pocket PC Phone, which is loaded with
details that are impossible to replace, I attached a StuffBak label to it. The following week
we went to New Orleans for the weekend. It was an incredible vacation and everything went
perfectly except for one thing that really had me down: I lost my phone somewhere in the
French Quarter. When we arrived at the airport to leave and checked our messages at home,
there was a message from StuffBak that my phone had been found. What a relief. It made the
trip perfect. Two days later I had my phone back. Amazing." Kevin Valles, Orange County, CA.
Hold the cash, send the labels
“Don’t worry about the $20 cash reward, just send me the labels. What a great idea!”
S. McGregor, finder of cell phone in New York City
Camera returned, PDA lost forever
"I was on a flight back from a conference in Las Vegas when a camera and PDA slipped out
of my carry-on bags. It was between Las Vegas & Chicago O'Hare on American Airlines. The
plane went on to Rhode Island and a cleaning person located my camera that had a StuffBak
label on it. The PDA was new, and I hadn't put a label on it. We gave the airlines a good
description of the PDA but it still has not been found. Thanks to you and the person at
American Airlines the camera was back within 24 hours. Thank you for your service and concern."
John D. Robins-Wells
Common sense protection
"Four weeks ago I made a major purchase of a high-end PDA. Fortunately, I put a StuffBak label on
it and registered. Within 2 weeks I managed to lose my PDA in a restaurant parking lot. 3 hours
after receiving the call from StuffBak, I had my PDA returned to me from the gentleman who had
found it. StuffBak is a great common sense service to protect your electronic investments." John M, Seattle WA
NYC Cabbie returns Nokia 9000 PDA/cell phone
"I travel quite a bit in my job, and had registered some equipment with StuffBak. Recently I lost my
Nokia 9000 PDA/cell phone on a trip to New York City, and had all but written it off. But in less than
a week the phone had been returned to me, from a cabbie in NYC who had called to report it found. I
would highly recommend using StuffBak to anyone who has to travel, as it proved out for me!"
Mark Guttrich, Highlands Ranch CO
Didn't even know it was missing!
"Your company knew I lost my PDA and found it before I even realized it was gone! That PDA contains
all the technical documents and presentations I need to do my job effectively, not to mention all of
my customer contacts and appointments, and without it I'm lost! You guys were fabulous!"
Jodi Moore, PhD, BD Biosciences Pharmingen
$20 reward saves $300 replacement
"I am a student at North Carolina State University. While attending a meeting, I lost my PDA somewhere
between the van and the meeting room. 12 hours later I received a call from StuffBak informing me that
someone had found my PDA. I offered a $20 reward and within 72 hours I had my PDA back in my hands. If
I hadn't used the StuffBak labels I would have lost a $300 PDA." Ivan D. Lawing
A unique corporate benefit - a StuffBak label
”My company gave the StuffBak label to me when I received my company-issued cell phone.
Stupidly, I left that cell phone in a hotel room. I was amazed when StuffBak left a message
at work saying it had been found. The phone was shipped back to my house without any hassle.
StuffBak handled everything with amazing efficiency." Bryan Mosher, Nashville, TN
StuffBak saves a huge hassle
”When I checked my office answering machine I was thrilled to hear your company had called to
inform me that someone had found my Handspring Visor. Apparently someone had found my Visor by
the gas pumps at a Loves Truck Stop in Texas - oops! I guess it had fallen out when I stopped for
gas. The store manager emailed StuffBak and the next day I got a call. I am so relieved to get it
back. I had just entered a number of new franchise leads with phone numbers and had thrown away
the lead sheets. It never fails that when you have not backed up your PDA something happens and
you saved me major grief. I am putting the extra labels you enclosed on my cell phone and computer.
Thank you for the help.” Mike N, Beaumont Texas
Thank You StuffBak
”Thanks to StuffBak - I just got my cell phone back. Thank you!” Peter Grace, Somerville, MA
StuffBak keeps their promise
”I am always losing stuff. That is why when I realized there was a service like StuffBak I
rushed to buy the labels for my cell phone and my Pocket PC. Hey they even threw a free tag
for my car keys. Little did I know that such a small investment ($19 at that time) would save
me $150 not too long after. The phone I bought for the label was already the second phone I’d
gone through in only 5 months and the $5 a month insurance said, and rightfully so, that they
were dropping me. Two months later I lost my cell phone again but now in order to replace it I
was to pay $150. Along came StuffBak. The person who found it simply gave them a call and within
a couple of weeks I had my phone back in my hand. It took a couple of weeks because I was traveling,
but StuffBak didn't give up until their promise was fulfilled!”
Guillermo Jimenez, Bridgeport, Connecticut
A skeptic turned believer
"I originally saw the StuffBak labels in Office Depot and I was skeptical of the service.
After investigating, I thought I would try it, since I only had to pay the small fee for the
labels. I mean, who is going to return a cell phone or laptop if they find it somewhere. Well,
I recently took a trip from Atlanta to Philadelphia, and on the return trip, I left my cell phone
in the Delta Terminal of the Philadelphia Airport. As you cell phone owners surely are aware, I
just lost all my contacts and their phone numbers. I had over 80 numbers stored and we all know
how much time that takes to rebuild. I was crushed. I thought I had at least two weeks of work
ahead of me to rebuild my contacts list. Well, the next day, I got a call from StuffBak.
THE NEXT DAY!!! Someone had found it and called the number. I had offered a reward when I
signed up, and the person REFUSED IT!! I got my phone 4 days after I lost it! 4 days!! I
couldn't believe it. My phone, battery, everything. My full contact list was intact. I
was seriously blown away. I mean, a simple little label gave some random person in an airport
the opportunity to do the right thing. Now, everything I have that is valuable and transportable,
luggage, laptops, laptop bags, phones, keys, have StuffBak on them. Why not? It already worked once.
Great job!!" Joseph P, Atlanta GA
In tune with StuffBak
"I am a piano tuner and depend on my phone a great deal when I am on the road, so it seemed
like a good idea to purchase StuffBak labels from my local computer retailer to protect my
important items. Several months later, I was getting out of my car to take something to the
church office for someone, and I heard something go "clunk." I looked around and didn't see
anything, so I just continued on with my errand. Later in the afternoon, about 4 hours after
I missed it, StuffBak called me to tell me that my cell phone was found. I offered a reward
and retrieved my phone from two school students who found it in the parking lot. It was still
in good working order! Thanks, StuffBak for your quick recovery." Bill Yick, Charleston, AR
No insurance? No problem!
"When I lost my almost-brand-new cell phone (for which I hadn't purchased insurance!),
StuffBak recovered it before I had even realized it was missing. I was shocked. The phone
must have fallen out of my bag as I was heading to work on a Monday morning, and a neighbor
down the street found it literally in the gutter and called StuffBak right away. I received a
phone call and email at work that day letting me know that my phone had been found! Needless
to say, I was so glad that I wasn't going to have to spend another $150 to replace my phone.
And getting it back was effortless! StuffBak coordinated everything for me, and I had it back
the next day. What an incredible service - Thank you!!" Lesley E, Boston MA
It Works!
"Wow. I seriously cannot believe someone called in. I already went ahead and got a new phone,
but the phonebook itself in the phone I lost is more valuable than the phone, so I'm thrilled
to get it back. I am truly amazed this worked. I lost the phone in the Philadelphia airport
coming home from a family reunion. Amazing, how a reward sticker so small can actually stand
out so big. Quote me all you want, this program works!" Joseph Brian Passavanti, Atlanta GA
I can't think of anything smarter
"I love StuffBak! I've been using it for a couple of years and have actually managed to lose my
keys (no surprise there!), but because of StuffBak I managed to have them returned to me in less
than 24 hours! I constantly promote you to everyone I know, because quite frankly, I can't think
of anything smarter!!!!" - Warm regards, Jane Scott, Los Angeles, CA
Stolen, and still returned!
"I received my new computer for Christmas last year. It's in our family room and I use it all the
time. One morning I came down to make coffee and noticed my computer was not where it belonged.
It turned out that someone came into our house during the night and removed some items, including
my computer (which was left in a park a couple blocks away). The sheriff's department recovered my
computer, put it into evidence, the evidence people called StuffBak, who contacted me, and I recovered
the computer.
Because of this event, we spent $1,500 on new security, $250 on locksmiths plus other expenses. If
we had to replace the computer that would have been another $2,800. The computer had some minor
surface damage, but was intact. The computer was purchased at CompUSA along with a 3-year protection
plan. All my important data was on the computer, which would be hard to restore. Well, you guys did
it, and I got my computer back. Thanks!!" John Evans, Denver, CO
